TERMS AND CONDITIONS OF USE
Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY AND ELECTRONIC COMMUNICATION
To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. SEE F.O.B. Under SHIPPING below.

PRODUCT DESCRIPTIONS
We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

PRICING
With respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

• If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
• If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by us and/or our dealers.

SHIPPING
Your shopping cart reflects an estimated shipping cost, based on the shipping method you chose. This cost assumes all items in your cart are going to a single address within the contiguous United States. Some items may require special handling due to their size and/or weight, which will result in an additional charge. When we process your order we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice.

All shipments are FOB Shipping. FOB is an abbreviation for Free On Board. FOB shipping is the term used when the ownership/liability of goods passes from the seller to the buyer at the time the goods are shipped. This means that once a package leaves our facility it is the responsibly of the buyer.

This is important to reference as if a package gets delivered and left on a doorstep and is somehow stolen. It IS the responsibility of the purchaser. Of course in the rare instance that a package never gets delivered and tracking information confirms that it never reached the destination this would be considered a shipment failure and will be taken care of by us providing insurance was purchased.

To protect yourself from the possibility of lost or stolen packages we highly recommend shipping to a business address where someone will always be there to sign for it.

Return Policy on Parts:

WarehouseDirec.com Return Policy on Parts: as of 5/23/09
If a part is installed, it is non returnable except for manufacturer’s defects such as the part not fitting correctly or not functioning properly. Manufacturer defects will be confirmed once we receive the part back and tested and then the exchanged for the like item. Parts are non-returnable for cosmetic blemishes if installed. Bottom line, inspect your order BEFORE you attempt to install them!!! Defective returns are only exchangeable for like items. Swapping to different items or cancelling entirely is not permitted. All non defective returns must be in the original boxes in NEW (meaning never installed) and resalable condition or else they will be returned to the sender. In the rare instance that we take back a non-defective item, CREDITS WILL BE FOR STORE CREDIT ONLY!!!

• Custom orders for Wheels, Seats and Cables or any other made to order part are made to order and as such are NON-CANCELABLE and NON-REFUNDABLE.
• All claims and returns must be accompanied by the original invoice/packing slip.
• There will be a 25% restocking fee for all non-defective returns. Please note, the original shipping charge will be deducted.
• No credit will be issued for labor or any other cost incurred beyond the original cost of the part.
• Returns require an RMA# (Return Merchandise Authorization Number). Incoming shipments without an RMA# attached will be refused!
• RMA requests can be called in on our toll free number. 1.866.889.8644 between the hours of 4pm - 9pm eastern Mon – Thurs.
• Electrical parts are NON-RETURNABLE.
• No returns after 20 days.
  All approved
• • Send approved returns to:
    WarehouseDirec.com
    Attn: Returns/RMA# (YOUR RMA #)
    533 River Road
    North Tonawanda, NY 14120
    

Return Policy on Freight: If a part is being returned as defective, we will reimburse the senders shipping charges by issuing a store credit for future orders. We are responsible for shipping on the replacement part back to the sender.

• In the rare instance when a part is being returned as non-defective and without a exchange or replacement the sender is responsible for all shipping costs incurred plus the 25% restock fee.
• If a part is being returned as non-defective and is being replaced or exchanged then the sender is responsible for the freight back to us PLUS the additional shipping charge for the replacement part. In some instances a 20% restock fee may apply on the original part.                                                                                                                             

Returned Parts REFUND: Credits usually take 7-10 business days from the time we receive your returned item(s). All Refunds and Credits are processed on Sunday's and it generally take 3-5 days to appear on your credit card or PayPal account.

General:
Our return policy is straight forward and fair to all involved. We were once more liberal but have had too many situations where a customer would order the part and install it. Various scenarios would occur there after, either they found they ordered the wrong part# or didn't like it for whatever reason. They then called us to say it was defective when it was not or just say they wanted to exchange it and forget to tell us the part had been installed. We even covered the freight on the replacement part. This left us out of pocket for double the freight (original order plus the replacement)on what was really a single order. Then we would find that the part had been installed or wasn't defective at all which now meant we needed to sell it at a huge discount or not at all. The bottom line is this, we wouldn't be able to continue to offer the discounted prices and free shipping that we do if these needless costs aren't reeled in. All we ask is that you take the time to order the correct part, inspect them once you get it to make sure it arrived safely and the cosmetic finish is up to your satisfaction. That's all there is to it, if it's defective at this point or a manufacturers defect turns up during the install or during the warranty period we'll take care of you 100%. If you install it and find you don't like it for whatever reason that is not something we can nor should be responsible for.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US, OUR DEALERS, OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.